Privacy Policy
We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it and your rights.
## Information We Collect
- **Personal data:** When you place an order or create an account, we collect information such as your name, email, phone number, billing and shipping address.
- **Payment information:** We collect payment details through our secure payment processors. We do not store your full credit card numbers.
- **Usage data:** We collect information about how you browse and interact with our website, including IP address, device and browser type, pages visited and time spent on the site. This may involve cookies and similar technologies.
## How We Use Your Information
- To process and fulfil your orders, including sending you order confirmations and shipping updates.
- To communicate with you about your account, orders and customer service requests.
- To personalise your experience and improve our website and services.
- To send you marketing communications if you have opted in; you may unsubscribe at any time.
- To comply with legal obligations and prevent fraud.
## Sharing Your Information
- We share necessary information with trusted third‑party service providers (e.g. payment processors, shipping carriers, marketing platforms) to perform services on our behalf. These partners are contractually obligated to keep your data secure and use it only for the stated purpose.
- We do not sell or rent your personal data to third parties.
## Cookies & Tracking Technologies
- We use cookies and similar tools to remember your preferences, keep you logged in and analyse site traffic. You can control cookies through your browser settings.
## Data Retention
- We retain your personal data only for as long as necessary to provide our services and as required by law. When data is no longer needed, it is deleted securely.
## Your Rights
- You can review and update your account information at any time by logging in to your account.
- You may request access to or deletion of your personal data, subject to certain legal exceptions. To exercise these rights, contact us at *privacy@celebrationkraft.com*.